banner_7.jpg 
FAQ
Are candles safe to burn? Print

Candles must always be burned with caution and care. The burning instructions may vary from candle to candle so, for your safety, it is important to read and follow the manufacturers directions as stated on the warning label. For a list of general safety guidelines, click here.

 
How long should I burn a candle? Print
The burning time varies by candle and is stated on the product or warning label. To reach the maximum burn time, follow the instructions as per the warning label. As a general guideline, trim the wick to 1/4" before igniting, keep the candle away from drafts and burn for no longer than 4 hours at a time.
 
How many different types of candles exist? Print

Candles come in many forms. Traditional shapes include tapers, classics, libraries, tealites, votives, pillars and jars. Using different waxes, pouring methods, and molds, we can modify the shape and texture of the candle.

Some of the styles we carry include mottled, chunky, mottled over chunky, distressed, and diagonal. These candles have attractive texturizing and colour characteristics making them great décor accents!

Below are the definitions for these candle styles...

  • Mottled - a variegated pattern, such as a spot or blotch of colour and/or shade
  • Chunky - contains cubes of wax that add colour variation to the finished product
  • Mottled over Chunky - a combination of mottled and chunky elements creating unique patterns (see definitons for mottled and chunky above)
  • Distressed - purposely blemished or marred creating an antique finish
  • Diagonal - wax is poured and cooled on an angle to produce variations in colour and direction
 
What is the difference between a compressed and poured candle? Print

Compression and pouring are two ways of manufacturing candles. The first method, compression, uses high pressure to form tiny pellets of wax into the desired shape of candle. The second method, pouring, uses liquified wax which is poured into a mold and, when cooled, is pushed out of the mold to take on its new form as a candle. The pouring method is also used for jar candles.

 
Do I need to worry about lead wicks in candles? Print

The Fern Group does not use lead wicks in its candles which is another reason why you can trust in our brand. Your health and safety is our concern and although our candles are affordable, we ensure quality components are used in the making of our products. 

On November 22, 2003, the Government of Canada issued a strict mandate limiting the maximum lead content in metallic wicks to 600 mg/kg. As we have never used, nor do we intend to use metallic wicks with lead, we support the Governement's decision and hope that one day all candles will be 100% lead free. To read the Government of Canada's Candles Regulations click here.